DELIVERY POLICY

SHIPPING COSTS ~

HONG KONG (purchase over hk$1000) – FREE

TAIWAN, MACAU & CHINA (purchase over hk$2000) FREE

You will receive an order confirmation via e-mail once your order has been successfully transmitted.

Your order will be shipped within 3-5 working days. We do not offer weekend delivery.

Delivery services may be delayed or suspended due to adverse weather conditions or traffic accidents. You will receive a text message within 3 days. The relevant orders will be rescheduled and sent out within 7 working days.

We will not be responsible for any customs fees/import tax incurred from importing goods.

If the goods arrive at the scheduled time and the delivery address failed due to no one receiving or not detailed/wrong address, the shipping fee will not be refunded. If you need to reschedule the delivery, you will need to pay the delivery fee again.

If you are ordering from abroad and have any questions, please contact us via our email, wagamamaplayground@gmail.com